Event Security Operations

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- Event Security: Crowd Psychology & De-escalation 10 xp

Event Security: Crowd Psychology & De-escalation

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Event Security

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1. At a concert, you observe a patron showing signs of 'excited delirium' (sweating, disrobing, shouting incoherently). Your first action should be:

Restrain immediately for their safety Clear space around them and request EMS immediately Spray with water to cool them down Ignore until they collapse

2. Which statement is consistent with Sentinel's de-escalation protocol?

"Calm down or I'll throw you out" "I see you're upset. Let's step over here where it's cooler and talk" "You're drunk and causing problems" "Security! Back up now!"